The information collected by the www.citybee.lv website’s cookies allows users to browse more conveniently, enable personalized offers and learn more about user behavior, analyze trends and improve the website, customer service and services provided by the Company.
What are cookies?
A cookie is a small text file that the website saves on your computer or mobile device when you visit it. Because of this, your website may for some time "remember" your actions and options, and you do not need to re-enter it each time you visit or browse on various pages of the Website.
The purpose of cookie collected information is to ensure an efficient experience for visitors, enable personalized offers and understand the engagement of the users, their usage trends. Also, information is used to improve the Website, customer support and Company services. You can check the cookies used by a Website using the developer console of all the major browsers.
What types of cookies are used?
Technical / Necessary Cookies
We use these cookies for our visitors and try to offer a simple and advanced Website that automatically adapts to their needs. To achieve this, we use technical cookies that help to display our website to you, help ensure its functionality, create a user account, log in and otherwise process according to the functionality. These technical cookies are necessary for the proper functioning of our Website.
We use these cookies to remember your requests/wishes and help you use our Website efficiently and effectively. For example, these cookies remember your preferred language, searches, and previously viewed services / products. We may also use these cookies to remember your registration information so that you do not have to re-enter your login details each time you visit our Website. These functional cookies are not necessary for the functioning of the Website, but they add functionality and improve your experience of using the Company's Website.
Analytical / Statistical Cookies
We use these cookies to gain insights into how our visitors use the Company’s Website. In this way, we can optimize and improve our Website, understand the effectiveness of advertising and communication, and ensure that we are still interesting and relevant. We may collect information about the web pages you viewed, the pages you came from, and information about the date and time. It also means that we may use information about you and how you use the Company’s Website, such as the frequency of visits, the number of clicks on a particular page, the search terms used, and so on. As part of our advertising campaigns, we may use analytics cookies to find out how users browse our site after being shown an online advertisement. This may include advertisements on third-party sites.
Promotional / Third-Party Cookies
We use these cookies and our own third-party cookies to serve personalized advertising on our own and other websites. This is called "remarketing", which is based on browsing actions, such as the products / services you are looking for, viewing.
What is a Conversion Tracking “Pixel”?
A “Pixel” tag is called web beacons, clear GIFs, or hidden code. The “Pixel” tag collects information with short snippets of program code that translate this information into a small graphic image (usually invisible) of your actions on our site. The collected information is sent to the server of the “Pixel” service provider, as opposed to cookies being stored in your browser. “Pixel” may collect a variety of information about your actions on our site, clicks in certain locations, information in the fields of forms to be filled in, the IP address, information about the web browser used, and more. The “Pixel” tag also recognizes certain types of information on your computer, such as existing cookies and the information they contain, helping you select ads, optimize them based on the data you collect, target audiences for future ads, and remarketing offers to potential customers (who have already taken some action on our site).
How does the Company use a Conversion Tracking “Pixel”?
We use “Pixel” as an analytics tool to evaluate the effectiveness of advertising by understanding the actions you take on our Website. It helps us track ads, optimize them based on the data we collect, create target audiences for future ads, and remarketing offers to potential customers, people who have already taken action on our Website. You can see all used “Pixels” and their descriptions in the Cookies and “Pixel” tab.
Information about used cookies and “Pixels”
You can see all the cookies used in the cookie tool by clicking the following link in the “Cookie Declaration” section: Open the cookie tool
Who has access to your data?
Access to statistics on visitors to the Company's Website is available to the Company's employees working in the Company's marketing and IT departments, who are responsible for the analysis of this data and the improvement of the website.
Technical records may also be accessed by the Company's partners who provide content management tools on the Company's website.
To see all of our other partners and their privacy policies use the cookie tool, click the following link in the “Cookie Declaration” section: Open the cookie tool
For how long does the Company store the data?
Companies use the data collected for analysis for up to three years. Cookies are usually valid for a short time, depending on the type of cookie (one day, week or month), but in some cases it can be valid for up to two years. You can see the exact expiration dates of cookies in the cookie tool by clicking this link in the "Cookie Declaration" section: Open the cookie tool
If you have given your consent to cookies, you can revoke your consent by clicking on the following link: CANCEL YOUR COOKIE CONSENT. After reloading the Website, you will see that the cookies are revoked. (You can also cancel consent by deselecting your choices and confirming it).To learn more about cookies and how to manage or remove them, simply visit www.allaboutcookies.org or check your browser’s help page.
Your rights and how you can exercise them
You have the following data subject rights:
know (be informed) about the processing of your personal data;
obtain information on the sources and personal data collected, know the purposes for which they are processed, know the recipients to whom the data are and have been provided;
demand the correction of your personal data if the data is inaccurate and / or incomplete;
demand the destruction of your personal data or the suspension of the processing of your personal data if excess personal data is processed, if you withdraw your consent or there are other sufficient grounds for doing so;
receive all personal data you have provided to the Company in a structured, commonly used and computer-readable format and transfer that data to another data controller. Or require the Company to transfer this personal data directly to another data controller when technically possible (right to data portability).
If you intend to exercise your rights, you may contact the Company by email email@example.com. Please note that in exercising your rights, you must properly verify your identity. Therefore, if you intend to send an application to the Company, you must confirm your identity by electronic means of communication, what allows to properly identify you, in accordance with the procedure established by legal acts.
We do not conduct profiling that may have legal consequences or significant impact on you. However customize marketing offers might be made by assigning you to a certain category of customer types. Considering this, you have the right to demand human intervention, express your views and challenge the decision.
If you have given your consent to receive Direct Marketing Notices, you have the right to revoke this consent at any time by contacting us by email firstname.lastname@example.org or by clicking on the link in targeted email that allows you to opt out of receiving direct marketing messages.
If you have any doubts about the processing of your personal data or intend to exercise your rights, you can contact us any time by e-mail email@example.com. Although the information is provided free of charge, if your requests are manifestly unfounded or disproportionate, in particular because of their repetitive content, we have the right to charge a reasonable fee based on the administrative costs of the actions requested or notifications or refuse to act on such a request.
If you think that we do not process your data properly or do not exercise your rights, you can file a complaint with the data protection supervisory authority or by email firstname.lastname@example.org. Remember that we are always willing to solve any problems in collaboration with you.